Remote Services
Remote computer and network support will give you peace of mind.
Feel secure without worrying about data loss, viruses, network security, and even the day-to-day maintenance of your vital computers and network. Find and fix issues before they affect your bottom line.
My Zen Geek offers affordable remote computer and network support options to fit your business and work lifestyle.
Remote support options that include on-demand support and Managed Services Platform (MSP), My Zen Geek provides veteran experiences and cutting-edge technology solutions that will help your business network and computer systems work smarter and more securely.
Select a support service to learn more.
Remote Computer Support
24/7 Personal IT Services and Business Network Support
More Availability and Quicker Response Times
My remote services are available 24/7 . By working remotely, computer maintenance can be accomplished after-hours to not interfere with your business schedule.
Also, remote support allows for more flexibilty in scheduling service, better access to on-demand service, more availability, and quicker response times than the industry average.
Increased Productivity for You and Your Employees
With an IT expert supporting you, you will have the consistent security of having any IT needs handled effectively, allowing you to stay focused on what you do best .
Reduced IT Support Costs
With my remote support services, you will avoid hidden and additional fees for office visits, travel, wait times, processing times, and unnecessary hours ‘padding’. In addition, recurring customers have support options to avoid after-hour surcharges.
With remote support, you only pay for the time I work directly on your needs . My remote support model gives me the ability to work efficiently for each customer, allowing for minimized fees.
Unlike the industry standard, support times are rounded down (not up) to the quarter hour instead of a full hour. Plus, I often provide free support for ‘5-minute issues’ and on-the-go support questions for recurring customers.
Support for Your Internal IT Team
With my 30+ years of experience in IT that include manufacturing processes, ERP, accounting, and project team management, I can augment and support your internal network administrator or IT team whereever they need the assistance .
My services also provide help desk support to take excess demand away from the IT specialists in your business.
If you are an independent business person or small office, I can provide a full range of IT expertise to become your on-call ‘IT department’ or
Your Virtual IT Administator .
Services Included
Available as low as $75 per hour *, I provide different remote support service services, depending on your specific needs .
Support services are available for but are not limited to:
● Networks / LAN / WAN ●
● Security / Data Integrity ●
● Hardware Support ●
● Software Support ●
● Anti-Virus / Anti-Spyware ●
● Remote Desktop Maintenance ●
● Backups / Restoration ●
● Mobile Technologies ●
● IT Design and Architecture ●
● Cloud / Web Technologies ●
● Email Technologies ●
● Web Site Design / Maintenance ●
● ERP / Process / Manufacturing ●
● Financial Software / Reporting ●
● General Troubleshooting ●
● Consulting / Planning ●
● Remote Live Training ●
and much more…
● Networks / LAN / WAN ●
● Security / Data Integrity ●
● Hardware Support ●
● Software Support ●
● Anti-Virus / Anti-Spyware ●
● Remote Desktop Maintenance ●
● Backups / Restoration ●
● Mobile Technologies ●
● IT Design and Architecture ●
● Cloud / Web Technologies ●
● Email Technologies ●
● Web Site Design / Maintenance ●
● ERP / Process / Manufacturing ●
● Financial Software / Reporting ●
● General Troubleshooting ●
● Consulting / Planning ●
● Remote Live Training ●
and much more…
To learn more, receive a free estimate, or request new service, please contact me.
I look forward to helping you!
Managed IT Services
System monitoring 24/7 and preventive maintenance to reduce costs and improve productivity.
Standardize Your IT Infrastructure
As a Managed Service Provider (MSP) , I provide an optional service that coordinates and runs (manages) all or part of your business’ IT systems and networks.
My service remotely manages your company’s systems and IT assets at your locations and/or data centers.
The variety of services I provide can range from the monitoring of your IT network to being responsible for all repairs, updates & patches, as well as providing new software, hardware, infrastructure, cloud services, and staff resources.
Reduce and Predict Costs
With the reduction of IT infrastructure and maintenance costs along with the cutting or reduction of dedicated employee resources for IT, an MSP plan can provide you with substantial IT cost savings in both the short and long run.
With my MSP flat fee plans available as low as $45 monthly *, your company can more easily get a handle on its overall IT inventory management, and you will be able to predict and prepare accurate monthly and annual IT budgets .
Better Utilization of IT Resources
With a reliable MSP service, you can reassign dedicated IT and other resources to carry out the many different tasks your company requires.
With me as your IT partner and advisor, your company can more effectively strategize how to utilize your IT assets to achieve your business goals .
My proven expertise can help guide you on how to most effectively utilize IT within the budgetary restrictions you have.
Ensure Business Continuity
I will ensure that your company’s IT network and applications are regularly updated to the latest and most effective versions to meet your specific needs . My state of the art technology portfolio is also continuously being used to benefit your company without the need for you to research and implement it yourself. You can also be rest assured that all industry-specific security and other compliance requirements are accounted for and being met.
Through my emphasis on the important services of Backups, Disaster Recovery, and Business Continuity, an MSP service offers your company what it wants most:
peace of mind!
With these services, your management team and employees can rest easy at night knowing that all your important data and business applications are comprehensively backed-up at a secure remote location. In the event of a harmful man-made or natural event, my service can quickly restore operations with backed-up data and applications and ensure that your business will not suffer the consequences from costly downtime .
Services Included
Available as low as $45 monthly *, I provide different managed service plans, depending on your specific needs .
Depending on the type of plan you choose, services may include:
● System monitoring 24/7 and preventive maintenance ●
● Software audits to reduce your license compliance risk ●
● Security logs monitoring with protective services for your infrastructure ●
● Anti-virus, anti-spyware, and malicious application monitoring ●
● Remote desktop management ●
● Backup and disaster recovery ●
● Comprehensive system reports ●
and much more…
To learn more, receive a free estimate, or request new service, please contact me.
I look forward to helping you!
